If you run a practice, you know the moment...
The phone rings while a patient is sitting in the room. Evening appointment requests pile up in the inbox and the receptionist cannot keep up. The AI voice agent picks up — at night and on weekends too — and books the slot on the spot.
2–4 weeks to the first live call · 30+ languages · EU data handling
Sound familiar?
Every business runs into these.
„The phone rings after closing”
Nobody answers the appointment requests that come in during the evening. By morning the caller has gone elsewhere — and the slot stays empty.
„The receptionist cannot keep up”
Thirty to fifty calls a day, and 60% of them are appointments. Meanwhile patients are waiting at the desk, getting impatient.
„A cancelled slot stays empty”
A patient calls in the afternoon to say they cannot make tomorrow. Nobody fills the gap from the waiting list.
None of this is inevitable. All of it is fixable.
What it does
What your agent takes off your plate
Booking around the clock
It takes calls at night, on weekends, and on holidays. The caller gets an appointment right away, not a place in an email queue.
Cancellations and changes
Patients can cancel or move their appointment at any time — the system frees the slot automatically.
Appointment reminders
An automatic reminder before the visit — fewer no-shows.
Triage and routing
It separates urgent from routine. In a critical case it connects to a colleague immediately.
Concurrent lines
Ten to twenty calls can land at once at peak. Every one of them answered — for the cost of a single receptionist.
Illustration — the live system is built from your own material
It answers from the source — and does not guess at what the source does not cover.
Integrations
We connect it to what you already use.
Nothing new to learn. The AI·Squad agent fits into the tools you already have.
Calendars & booking systems
Google Calendar, Outlook, and the major booking systems — synced both ways.
Practice management software
It plugs into the practice software you already use — synced both ways.
CRM / patient record
Reads and updates patient data in real time.
Email & SMS platform
Confirmations and reminders sent automatically with every booking.
Custom connection
If your system is not on the list, we build a custom integration. Webhook, REST API, direct database connection — we will sort it out.
Security & compliance
You do not have to choose between efficiency and data protection.
GDPR-compliant
All health data is stored in the EU, on infrastructure that meets medical confidentiality requirements.
EU AI Act, Article 50
It tells the patient up front that they are speaking with an AI system. Lawfully, and on the record.
EU infrastructure
Every system of ours runs from an EU data center — with data residency you can audit, health data included.
Auditable log
Every call is recorded and the transcripts are available in the client portal.
Common questions
What people ask before they start
How does the AI handle social security numbers and patient data?
All data stays in an EU data center and access is logged. Handling the Hungarian social security number (TAJ) is a configuration choice: the agent can record it with the booking, or you can have it collected only at reception.
What happens if a patient asks something it cannot answer?
It does not guess. It passes the call to reception or logs a callback, along with a summary of the conversation.
Can it connect to our calendar and practice software?
Yes — two-way sync with Google and Microsoft calendars, and if your practice software has a data connection, we hook that up too. Mapping this out is the first thing we do on a project.
How long does a rollout take in a practice?
Typically two to four weeks to the first live call. Your part takes a few hours: handing over the source material and joining the test round.
Ready?
Book a free 30-minute call.
Two to four weeks to the first live call — and we do not leave you alone after that either.
Discovery
process, data
Integration
your existing systems
Go-live
step by step, tested together
After that the running stays with us: we measure, review, and improve every month.