AI table reservations and phone orders, even at peak hours
During the rush, everyone calls at once. Your staff cannot stop to answer — and the order is lost.
At peak, nobody can reach you by phone for a table. Takeaway orders go to voicemail. The catering inquiry gets buried in the inbox.
2–4 weeks to the first live call, 4–6 with integrations · Hungarian + 20 languages · EU database
Sound familiar?
At peak hours, nobody has time to answer the phone
“At peak, nobody can reach the front desk”
Friday night, someone calls for a table: your staff have their hands full and cannot pick up. The caller goes elsewhere.
“Double and lost bookings”
A handwritten reservation book, crossed wires, double bookings — all of it avoidable.
“Catering inquiries get buried”
The large-group request came in by email, but nobody saw it in time. The quote goes out late.
None of this is inevitable. All of it is fixable.
What it does
AI table reservations and phone orders
Table reservations around the clock
It takes reservation requests at night and on weekends — and confirms them on the spot.
Takeaway & delivery
It takes takeaway and delivery orders, and logs them straight into your POS.
Changes & cancellations
Guests can change a booking at any time — the table is freed or moved immediately.
Catering inquiries logged
Large-group and catering requests are captured and put in front of the right colleague.
Hours & menu info
Opening hours, the daily menu, what is bookable — it answers the most common questions instantly.
Illustration — the live system is built from your own material
It answers from the source — and does not guess at what the source does not cover.
Measured results
What we measured, and what we don’t promise
- measured live conversations
- 1,000+
- on-topic rate
- 91%
- tone consistency
- 100%
1,000+ measured conversations across three completed retail campaigns; 91% on-topic rate and 100% tone consistency in the final campaign’s audit (Mammut and Aréna Pláza, Hello Agency). Before go-live, we measure it on your own process in a test round, and you see the results in a monthly report.
We don’t promise flawless performance from any language system, or 100% automation. We do promise to measure and fix: every month you see in numbers what the AI voice agent handles and what it hands to a person.
Operations
What every monthly fee includes
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Operations and infrastructure
The system runs under our supervision. We track updates and changes to the voice and language models.
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Monitoring and incident handling
We watch calls and errors. For a critical failure, we start fixing it within 24 hours.
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Monthly report
How many calls came in, what callers asked, what got resolved, and what went to a person.
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Content updates
New prices, a new service, changed opening hours: we add them to the system.
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Support hours
A monthly allowance for changes and questions, by plan, on business days from 9 a.m. to 5 p.m.
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Joint review in month three
We tune the plan and the conversations to your real numbers.
Integrations
Connected to your reservation and ordering systems
Nothing new to learn. The AI·Squad agent fits into the tools you already have.
Reservation / POS system
Syncs with your restaurant booking software and your POS.
Delivery platform API
Order handling connected to the delivery platforms you use.
Email & SMS confirmations
Booking confirmations and reminders sent automatically.
Regulars CRM
Recognizes returning guests and greets them accordingly.
Custom connection
If your system is not on the list, we build a custom integration. Webhook, REST API, direct database connection — we will sort it out.
Security & compliance
You do not have to choose between efficiency and data protection
GDPR-compliant
Data is handled under the GDPR. Guest data is handled lawfully.
EU AI Act, Article 50
The agent tells the caller they are speaking with an AI system.
Data storage and processing
We store the customer database in the EU. Voice processing and conversation storage run at sub-processors outside the EU, with the required safeguards (DPF or SCC).
Common questions
Questions from restaurants
Does it handle allergen and dietary questions?
It answers from your menu data and flags the gluten-free and lactose-free items. Where it has no data — cross-contamination, for instance — it says so plainly and points the guest to your staff.
What happens to bookings at peak times?
It takes every call in parallel — no busy signal, even on a Friday night. The booking lands in your system immediately and the guest gets a confirmation.
Can it take takeaway orders?
Yes — it takes takeaway and delivery orders and records them in your POS.
How long does a rollout take for a restaurant?
Typically two to four weeks. Menu, opening hours, booking rules — we work from what you already have.
How much does an AI phone agent cost?
It’s a one-time setup fee plus a monthly fee. The monthly fee covers your included minutes, operations, monitoring, the monthly report and support hours. You’ll find the plans on our pricing page, and the exact amounts in the price list (in Hungarian).
Plans and pricing →Ready?
Book a free 30-minute call
Two to four weeks to the first live call — and we do not leave you alone after that either.
Discovery
process, data
Integration
your existing systems
Go-live
step by step, tested together
After that the running stays with us: we measure, review, and improve every month.